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Privacy Policy

1. Introduction

  • Purpose: Explain the commitment to protecting personal health information (PHI) and personal data.
  • Scope: Specify that the policy applies to all visitors, patients, and users of the website and services.
  • Compliance: State adherence to HIPAA regulations and TCR requirements.

2. Information We Collect

  • Personal Information: Names, addresses, phone numbers, emails, and other identifiers.
  • Health Information: Medical history, treatment information, and other health-related data.
  • Usage Data: Cookies, IP addresses, and website interaction details (if applicable).

3. How We Use Your Information

  • Healthcare Services: Scheduling appointments, providing medical care, and coordinating with other healthcare providers.
  • Communication: Sending appointment reminders, updates, and responding to inquiries.
  • Marketing (if applicable): Explain any promotional communications and the option to opt-in or opt-out.

4. Disclosure of Your Information

  • With Consent: Sharing information with other healthcare entities as authorized by the patient.
  • Legal Obligations: Disclosure required by law, such as public health reporting or court orders.
  • Business Associates: Third-party service providers who assist with operations and are also bound by HIPAA.

5. Protection of Your Information

  • Security Measures: Encryption, secure servers, and regular security assessments.
  • Employee Training: Staff education on confidentiality and data protection.
  • Compliance Programs: Regular audits to ensure adherence to HIPAA and TCR standards.
  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties.

6. Patient Rights

  • Access and Copies: Right to view and obtain copies of personal health records.
  • Amendments: Ability to request corrections to inaccurate or incomplete information.
  • Restrictions: Right to request limitations on the use or disclosure of PHI.
  • Confidential Communications: Request preferred methods of communication (phone, email, mail).

7. Communication Preferences

  • Consent for Communications: Obtaining explicit consent for sending text messages or emails, as per TCR guidelines.
  • Opt-Out Options: Clear instructions on how to unsubscribe from communications.
  • Data Rates Disclosure: Informing users that standard messaging rates may apply.

8. Cookies and Online Tracking (if applicable)

  • Usage of Cookies: Explain how cookies are used to enhance user experience.
  • Opt-Out Information: Provide options for users to disable cookies.

9. Third-Party Links

  • External Websites: Disclaimer about links to other sites not controlled by the center.
  • Liability: Statement that the center is not responsible for the privacy practices of external sites.

10. Changes to This Privacy Policy

  • Updates: Inform users that the policy may change and the date of the last update.
  • Notification: How users will be informed of significant changes.

11. Contact Information

  • Questions and Concerns: Encourage users to reach out with any privacy-related inquiries.
  • Contact Details: Provide mailing address, phone number, and email address for the privacy officer or designated contact person.